Carleton University Launches New Virtual Medical and Mental Health Resources for Students

Carleton College enhances medical and mental health support for students through free virtual care with 24/7 availability

Carleton University is excited to announce the launch of its new virtual medical and mental health resources, which will be available to students from the first day of Spring Term 2024. This addition to the comprehensive health care services already provided by Carleton Student Health and Counseling (SHAC) aims to provide personalized care when students need it most.

The decision to offer virtual resources came after feedback from students, faculty, and staff gathered by the Student Mental Health and Wellness Working Group over the past year recommended investing in telehealth among other suggestions. By offering free access to virtual medical and mental health resources in conjunction with existing on-campus services, Carleton hopes to better meet the needs of its students.

These new resources are provided through a partnership with TimelyCare, a secure and accredited platform that follows campus-specific protocols to ensure continuity of care. Students will benefit from convenient care, reduced wait times, access to a diverse provider network, and translation services supporting over 240 languages.

Carleton students will have the opportunity to access virtual care from licensed physicians and counselors located anywhere in the United States. These virtual resources, like other services offered by SHAC, are free of charge and do not require insurance billing. The TimelyCare resources available to Carleton students include on-demand medical care, mental health and emotional support, mental health counseling, psychiatric support, health coaching, and digital self-care content such as meditation and yoga sessions.

For more information on the medical and mental health resources available to Carleton students, they can visit the SHAC website.

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